PHARMACY OPERATING SYSTEM

Run a Kenyan pharmacy
like it’s 2026, not 1996.

The complete operating system for Kenyan pharmacies. One platform for POS, inventory, batches, prescriptions, insurance claims, and KRA eTIMS — replacing the notebooks, the M-Pesa screenshots, and the end-of-month panic.

PPB-aligned dispensing
KRA eTIMS receipts
M-Pesa at the till
Multi-branch ready
M-Pesa at the till.
STK push from the POS, payment confirmed before the customer walks. No screenshots, no manual reconciliation.
KRA eTIMS, done.
Every sale transmitted to KRA in real time. ETIMS-compliant receipt printed for the customer. Year-end becomes a non-event.
Controlled drugs, logged.
Patient, prescriber, and dispensing pharmacist captured on every Schedule II sale. The PPB inspector finds a clean register, not a notebook.
A DAY AT THE COUNTER

Same pharmacy.
Two different days.

What changes when a system actually fits the way you work.

8:00 AM
Open the pharmacy.
BEFORE

Boot the till, hope yesterday’s M-Pesa transactions reconciled. Write today’s date in the controlled-drug register notebook.

WITH ZAMEDA

Cashier signs in. Yesterday’s till closed cleanly last night. The register is open and ready.

11:30 AM
Customer walks in with a prescription.
BEFORE

Find the medicine. Try to remember the price. Ring it on the calculator. Type out a manual receipt. Hope the M-Pesa payment goes through.

WITH ZAMEDA

Scan the barcode. Patient and prescriber captured if it’s a controlled drug. M-Pesa STK push sent. Receipt prints with KRA QR code.

2:00 PM
Supplier delivery arrives.
BEFORE

Compare the delivery note to the invoice. Hope you noticed the wrong batch numbers. Stack the new boxes wherever they fit. Update the stock card.

WITH ZAMEDA

Open the PO, scan items in. Batches and expiry dates captured. Stock levels update. Old batches stay at the front (FEFO).

5:00 PM
SHA claims for the week.
BEFORE

Pull the manual prescription log. Tally the eligible claims. Fill out the SHA claim by hand. Wait weeks for payment, hope it lands.

WITH ZAMEDA

Claims auto-tagged at sale time. Click "Generate batch", review, submit. Payment status visible when it returns.

8:00 PM
Close for the day.
BEFORE

Cash up. Reconcile the M-Pesa screenshots. Try to balance. Try again. Lock up at 9:30.

WITH ZAMEDA

Z-report generates. Till variance under KES 50. Lock up at 8:15.

THE PLATFORM

One system.
Every counter, every back-office task.

ZAMEDA
InventoryPOSReports
Sale · Counter 1
CASHIER: JANE W.
ITEMQTYPRICELINE
Amoxicillin 500mg × 21RX1280.00280.00
Paracetamol 500mg × 16280.00160.00
Vitamin C 1000mg × 301450.00450.00
Subtotal890.00
VAT (16%)142.40
TOTAL KES1,032.40
PAYMENT METHOD
M-Pesa
Cash
Card
CUSTOMER PHONE
0712 345 678
ETIMS · PPB · SHA READY
POS that doesn’t fight you
Barcode-first till. Rx prompts when needed. M-Pesa STK push at the counter. Trained in half a day.
Batch & expiry control
Every batch tracked from goods-receipt to dispense. FEFO at the till. Alerts before stock turns into write-offs.
Prescription workflow
Patient, prescriber, and dispensing pharmacist captured on every Schedule II sale. Audit-ready.
Suppliers and POs
Raise purchase orders, receive against them with batch & expiry capture, post returns when stock comes back.
Analytics that mean something
Daily takings, gross margin by category, slow movers, expiring-soon — in views your accountant recognises.
One branch or ten
Inter-branch transfers, per-branch stock, consolidated reports. Add the second branch when you’re ready.
SELL ONLINE

Your pharmacy,
open online too.

Zameda gives you a complete online pharmacy storefront — not a bolt-on, not a separate system. Customers order, upload prescriptions, and pay online, while you manage everything from the same dashboard that runs your counter.

Online ordering
Customers browse your catalogue, add to cart, and check out — paying by M-Pesa or cash on delivery. Stock and prices stay in sync with your counter.
Prescription uploads
Shoppers upload a photo or PDF of their prescription at checkout. Your pharmacist reviews and approves before anything is dispensed — Rx items are blocked until verified.
Delivery management
Set delivery zones and fees, manage dispatch, and let customers track their order from placed to delivered. Same-day within your zones.
Customer accounts
Shoppers get accounts with order history, saved addresses, a prescription wallet for repeat orders, and reorder in one tap.
Built for the phone
Most Kenyan shoppers are on mobile. Your storefront is fast and mobile-first out of the box — no separate app to build or maintain.
Your brand, your domain
The store runs on your own name and domain, with your logo and colours. It looks like your pharmacy, not a generic marketplace.

One inventory, one set of prices, one place to manage it all — whether the sale happens at the counter or online.

HONESTLY

What changes when the software
actually fits your pharmacy.

A factual comparison of the three options most Kenyan pharmacy owners pick between.

CAPABILITY
Excel + notebooks
Generic SaaS
ZAMEDA
M-Pesa STK push from POS
Native, not a workaround
KRA eTIMS receipts in real time
Controlled-drug register (PPB-aligned)
Batch + expiry tracking with FEFO
SHA / private insurance claims
Multi-branch with consolidated reports
Built for Kenyan workflows
From day one, not retrofitted
FROM THE COUNTER

Pharmacies already
running on Zameda.

Zameda has transformed how we run Auramed Chemist. Managing prescriptions, inventory, online orders, and customer records is much simpler than before. The system is fast, easy to use, and gives us the confidence that our daily operations are well organized. Our team spends less time on paperwork and more time serving patients. I highly recommend Zameda to any modern pharmacy.
JN
Job Nyakondo
Founder, Auramed Chemist
Since implementing Zameda, our pharmacy workflow has become much more efficient. Stock management is accurate, dispensing is faster, and reporting has improved significantly. The platform is intuitive, and our staff adapted quickly with minimal training. Zameda has become an important part of our daily operations.
AW
Agnes Wanjiru
Proprietor, KEMU Medical Centre
PRICING

Less than the cost of one
expired box of antibiotics.

Simple pricing, everything included. No setup fees, no hidden charges. Every plan ships with the entire product, free onboarding, and Kenyan-hours support — KRA eTIMS and the controlled-drug register included, because they aren’t optional in Kenya.

STARTER
KES 2,499/ month

Single-branch pharmacy. Everything legal.

  • 1 branch, up to 3 users
  • POS, inventory, batches, FEFO
  • Prescription workflows
  • KRA eTIMS receipts
  • M-Pesa at the counter
  • Daily and monthly reports
  • Email support, business hours
Start free trial
MOST POPULAR
PRO
KES 5,999/ month

Growing pharmacies that need supplier and insurance flows.

  • Everything in Starter
  • Up to 5 branches, 15 users
  • Suppliers, POs, returns
  • Inter-branch transfers
  • Insurance claims (SHA, AAR, Jubilee)
  • Cold-chain monitoring
  • WhatsApp support, same-day reply
Start free trial
ENTERPRISE
Custom

Multi-branch chains and hospital pharmacies.

  • Everything in Pro
  • Unlimited branches and users
  • Customer-hosted deployment
  • Dedicated onboarding manager
  • On-site training in Nairobi
  • Same-business-day support SLA
  • Custom data export schedules
Talk to us

All prices exclude VAT. Annual plans available at two months free. Pricing in Kenyan Shillings; USD invoicing available for regional deployments.

QUESTIONS

Before you sign up.

Most pharmacies are live within a week. You sign up your workspace in a couple of minutes, we help map your existing stock and suppliers, and counter training takes about half a day — over WhatsApp, or in person if you are in Nairobi.

Have a question? WhatsApp us.
Same-day reply, every working day. No call centre, no script.
+254 703 999 712
HOW IT WORKS

From signup to live till
in under a week.

01
Sign up your workspace
Pick a workspace name, a plan, and the owner account. About two minutes. No credit card.
02
Import your stock
Send us your Excel sheet. We map products, batches, and suppliers. Or scan things in directly. Done in an afternoon.
03
Go live at the counter
Half a day of training over WhatsApp or in person if you’re in Nairobi. Receipts, prescriptions, and M-Pesa working from day one.
ZAMEDAPHARMACY OS

Run the pharmacy.
Own the data.
Trust the system.

Free 14-day trial. No credit card. If it isn’t working for your pharmacy by day 14, walk away — we’ll export your data and part as friends.

No setup fees
No credit card to start
Free onboarding
Cancel anytime